Effective date: September 13, 2026
This Privacy Policy explains how DW Support LLC (“D-Wellness,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit this store, place an order, contact us, or otherwise use our services.
Information we collect
- Contact and account information, such as name, business name, email, phone number, billing address, and shipping address
- Order and transaction information, including products, quantities, payment status, shipping details, and returns
- Device and usage information, such as IP address, browser type, cookie identifiers, pages viewed, and interactions with the store
- Communications and information you voluntarily provide to customer service
Payments are processed by Shopify and other payment providers. We do not receive or store your complete payment-card number.
How we use information
We use personal information to operate the store, process payments and orders, arrange shipping and returns, provide customer service, prevent fraud and security incidents, maintain business records, comply with legal obligations, improve our services, and send marketing communications where permitted.
How information is disclosed
We may disclose information to Shopify; payment processors; shipping, logistics, analytics, technology, professional, and customer-service providers; business partners involved in fulfilling your request; and government or law-enforcement authorities when required by law. We may also disclose information in connection with a merger, financing, sale, or other business transaction.
Cookies and similar technologies
Shopify and our service providers use cookies and similar technologies to operate the storefront, remember preferences, measure performance, prevent fraud, and support advertising where permitted. Browser settings and any privacy controls displayed on the store can be used to manage certain choices.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, dispute, and fraud-prevention obligations. We use reasonable administrative, technical, and physical safeguards, but no system can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain processing. You may also unsubscribe from marketing email using the link in the message. We may need to verify your identity before completing a request.
Children
This store is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The revised policy will be posted here with a new effective date.
Contact us
DW Support LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: patrick@dwellnessu.com
Phone: +1 863-335-2232 / +1 863-329-9246